🤩 Big Update! Introducing DiviTemp Library Plugin having over 🌟 675+ Templates. Learn More ↗

Frequently Asked Questions

We tried our best to give Answers to your every Query. But in case if you don’t find what you’re looking for. Feel free to contact our support team.

General Questions
Where/What kind of support will I get?
We try to response within 24hrs. Feel free to Open a Ticket from your Marketplace Account for the relative product. And let us know about the issue (make sure to add a website URL). We’ll try our best to fix that as soon as possible. Thank You…
What's the Refund Policy?
Yes! We offer no-questions-asked refunds to all customers if it’s requested within 30 days of your purchase. But you need to Contact Elegantthemes’s Support for Refund because we don’t manage Sales & Billings. support@elegantthemes.com
How often do you update your Products?
We frequently Update our Product with every 2- Months by introducing more Awesome Templates.
How can I get to know about the Updates?
You just need to Subscribe our Newsletter. So, you can easily get Product & Discount Updates in your Inbox. Subscribe Here
DiviTemp Library (Soon)
What is DiviTemp Library?

Divitemp provides Layout solution for Divi Designers/Developers. So, you’d be able to create websites way faster than ever.

Do I need Divi Theme to use this plugin?
You must have Divi Theme Installed in your website. Because the plugin will only work if the Divi theme is actvated.
How I'd be able to Download the DiviTemp Templates?

Download the Plugin from your Marketplace Account. Then Install and select the template you’d like to use in your design. Then simply download the templates. It will automatically save templates in your Divi Library.

Can I Uninstall Plugin after completing my website?
No, because the templates you’ll use are only available because you have the plugin installed and activated on the site.
What will I get when I purchase DiviTemp Library?

You’ll get file to download just like other Plugin’s File. And you have to upload that Plugin file in your WP site.

DiviMade
What is DiviMade?
DiviMade is a Divi Template collection. You get over 1k+ Templates, so you can easily create your website by importing these templates.
Is DiviMade a Plugin?

No. DiviMade isn’t a plugin. You have to manually import all of the designs. And if you want a Plugin that helps you import templates directly in your Divi Library then check out the DiviTemp Plugin.

How can I get Template Previews?

By default, Divi doesn’t have any option to preview the templates. So, you have two options:

1. Get DiviCloud. Because DiviCloud provide screenshots of every single template. For that, you need to add your template in DiviCloud.

2. Download a Supplementary file from your Marketplace Account. In which, we provided all Template Previews with Numbering. So, you can easily pick which template to use.

Are images included ?
Sorry to say but No. Due to copyright issue we’ve removed images. But you can upload your own.
What 3rd party plugins do I need to use with 'DiviMade'?

You don’t need to use any 3rd Party Plugins except for Business Hours Sections. You just have to Install Divi Supreme Extension (Free Version) Download Here.

DiviCommerce
What is DiviMade?

DiviMade is an Ecommerce Divi Template collection. So you can easily create your Online Store with Premade Sections and Layouts in Divi.

Is DiviCommerce a Plugin?

No. DiviCommerce isn’t a plugin. You have to manually import all of the designs. And if you want a Plugin that helps you import templates directly in your Divi Library then check out the DiviTemp Plugin.

How can I get Template Previews?
By default, Divi doesn’t have any option to preview the templates. So, you have two options:

1. Get DiviCloud. Because DiviCloud provide screenshots of every single template. For that, you need to add your template in DiviCloud.

2. Download a Supplementary file from your Marketplace Account. In which, we provided all Template Previews with Numbering. So, you can easily pick which template to use.

Are images included ?

Sorry to say but No. Due to copyright issue we’ve removed images. But you can upload your own.

What 3rd party plugins do I need?

You don’t need to use any 3rd Party Plugins.

Divi Blogkit
What is Divi Blogkit?

Divi Blogkit is an Online Blog Template collection. So you can easily create your Blog in Divi.

Is Divi Blogkit a Plugin?

No. Divi Blogkit isn’t a plugin. You have to manually import all of the designs. And if you want a Plugin that helps you import templates directly in your Divi Library then check out the DiviTemp Plugin.

How can I get Template Previews?
By default, Divi doesn’t have any option to preview the templates. So, you have two options:

1. Get DiviCloud. Because DiviCloud provide screenshots of every single template. For that, you need to add your template in DiviCloud.

2. Download a Supplementary file from your Marketplace Account. In which, we provided all Template Previews with Numbering. So, you can easily pick which template to use.

Are images included ?

Sorry to say but No. Due to copyright issue we’ve removed images. But you can upload your own.

What 3rd party plugins do I need?

You don’t need to use any 3rd Party Plugins.

Still Have Questions?

If you couldn’t find your Answer. Feel free to contact us for any help you need. Our support will try to connect with you within 24 hours. Thanks